Tech is not about complexity, for Tugende CTO Tadeo Kyeyune

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Tadeo Kyeyune, CTO at Tugende, is keen on creating change that brings impact. He is building versatile teams and making data accessible for thousands of users, blending engineering rigour with business insight while keeping technology aligned with growth, customer needs and the future of AI.

“When I think about technology, I don’t see code. I see clarity, tools, and impact. I see systems that help people achieve more than they thought possible,” says Tadeo Kyeyune, who guides software development, IT operations, data and analytics, credit, and field technical work under one vision. 

This perspective has shaped Tugende’s journey as an asset financing fintech in Uganda and Kenya, where the strength of the technology function is not always visible from the outside but has become central to delivering results at scale, even for products that are not purely digital. The impact is clear: customers are happier, revenue is growing and staff now have better tools to succeed.

Early in his career, Tadeo worked as a software developer, mastering design patterns that made systems easier to build and evolve. Over time, he stepped into leadership, guiding teams and shaping decisions around system design, mobile applications, and cloud infrastructure. Multinational projects gave him exposure to large-scale platforms and complex integrations, experiences that gave him the confidence to take on bigger challenges.

Tadeo is known for building lean but versatile teams. “What matters most to me is building a team where each person, whether early in their career or highly experienced, feels empowered to take full ownership of solutions from start to finish,” he explains.

Became a turning point

One of his most rewarding memories is mentoring a young engineer who began with little experience but later led projects and teams, an outcome he found even more fulfilling than delivering the code himself. He also remembers a project where overwhelming requirements became a turning point for his confidence when the team delivered on time. 

“Tackling new and big challenges, the kind I once thought impossible, gives me great satisfaction and pushes me to aim even higher the next time,” he reflects.

Tadeo believes an organisation’s strength comes from growing talent internally. “It is always tempting to look outside for the next hire as a manager, or for employees to chase the next shiny role. But investing in people and helping them grow through setbacks and successes often leaves both the company and the developer much stronger.”

One of his standout achievements has been making data accessible to everyone, from frontline staff to senior management and investors, as well as tens of thousands of clients. 

For Tadeo, the goal is simple. “Give people real-time answers they can trust and act on, so decisions are faster and outcomes stronger.” His team has built core systems ranging from a CRM and Loan Management System to a wide range of internal tools, cutting costs, improving client retention and helping staff respond faster and with greater accuracy. For him, the key lesson has been that the same principles of making information accessible, building tools that last and scale, and keeping technology in step with business goals apply anywhere, no matter the company or sector.

Learned the hard way

But, not all projects have gone smoothly. In 2023, one initiative failed because users were not involved early enough. “I learned the hard way that even the best technology can fall flat without champions outside of IT,” Tadeo admits. “Now I make sure people see why it matters to them.”

Looking ahead, Tadeo wants to push further into customer-facing tools that put power directly in clients’ hands. “Turning raw data into simple reports such as loan statements is the expected basic,” he explains. “The real breakthrough will come when clients use those same systems to initiate and complete more types of transactions, preferably ones that generate income for both the customer and the business, comfortably and confidently.”

On artificial intelligence, Tadeo is pragmatic. “Most people think ChatGPT is the AI. Well, yes, it is… but it is only the tip of the iceberg.” For him, the real opportunity is in applying AI step by step, in ways that quietly make systems smarter and more useful for customers and staff. Recalling a lesson from high school, he reframes it for today: “Ignorance of the future will belong to those who cannot effectively use AI. And that future is already at your doorstep.”

Away from the office, Tadeo values quiet reflection, professional networks, and projects where technology is used for empowerment and community impact. “At the end of the day, technology is not about complexity,” he concludes. “It is about impact. That is what keeps me moving, and it is a principle I believe applies far beyond any single company.”

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