Job Title: ICT director
Company: Machakos University
Jacqueline Madara is the ICT director at Machakos University.
She is responsible for leading the university’s ICT strategy and digital systems, with a focus on strengthening technology infrastructure, supporting institutional operations and advancing the use of digital tools in teaching, administration and service delivery.
Jacqueline stepped into the ICT director role after serving for nearly a decade as assistant systems administrator at Machakos University. In that position, she supported the management and administration of the institution’s systems infrastructure while contributing to the development and maintenance of digital platforms and ICT services.
Alongside her technical leadership roles, she has also been involved in teaching and academic development. She served as a tutor at Machakos University College, helping support students in computing and technology-related disciplines while balancing academic work with hands-on ICT operations.
Across her career, Jacqueline has developed experience in ICT systems management, education, software and systems administration, while also expanding her expertise in artificial intelligence, machine learning and digital transformation technologies.
Work Experience
2024–Present: ICT director, Machakos University
2015–2025: assistant systems administrator, Machakos University
2010–2025: tutor, Machakos University College
2008–Present: chief executive officer, Deluxe Computer Systems
Education
2024: specialised programme in Artificial Intelligence, Centre for Development of Advanced Computing (C-DAC)
2022: blockchain development certificate, BSV Academy
2020: certificate in Covid-19 Contact Tracing, Johns Hopkins University
2013–2015: Master of Science in Computer Systems, Jomo Kenyatta University of Agriculture and Technology
2010–2012: Bachelor of education in mathematics and computer science, Kenya Methodist University
2005–2007: Bachelor of science in computer science, University of Sunderland
2000–2002: Higher diploma in management information systems, Strathmore University
Diploma in Management Information Systems, Strathmore University
About Company
Machakos University is a public university in Kenya offering programmes across science, technology, business, education and other academic disciplines. The institution continues to invest in digital infrastructure and technology systems to support teaching, research, administration and student services.
