Job Title: ICT manager and acting head of technology and operations
Company: The Kenya Mortgage Refinance Company (KMRC)
Deborah Masara is the ICT manager and acting head of technology and operations at Kenya Mortgage Refinance Company (KMRC).
She began her career in 2010 as a system developer at Attain Enterprise Solutions, where she specialised in customising and integrating Microsoft Dynamics NAV systems. Over nearly a decade at the firm, Deborah advanced through several technical and leadership roles, eventually serving as head of support and implementation services.
In 2020, she joined KMRC as ICT manager and currently also serves as the acting head of technology and operations. In this dual capacity, she plays a pivotal role in aligning digital infrastructure and operational systems with KMRC’s strategic goals. She oversees ICT infrastructure, cybersecurity, business continuity, risk management, systems development, and regulatory compliance.
Deborah holds an MBA in management of information systems and a bachelor’s degree in computer software engineering from Kenyatta University. She has furthered her leadership and financial sector expertise through executive programs in housing finance at the Wharton School and sustainable finance at the University of Cambridge.
Work
Jun 2020 – Present: ICT manager and acting head of technology and operations, Kenya Mortgage Refinance Company
Oct 2013 – Jun 2020: Head of support and implementation services, Attain Enterprise Solutions Ltd
Aug 2012 – Sep 2013: Lead, systems implementer, Attain Enterprise Solutions Ltd
Sep 2011 – Aug 2012: Senior systems implementer, Attain Enterprise Solutions Ltd
Dec 2010 – Sep 2011: System developer, Attain Enterprise Solutions Ltd
Jul 2009 – Sep 2009: Software engineering intern, Google (Zurich, Switzerland)
Education
Jul 2024 – Sep 2024: Certificate in sustainable finance, University of Cambridge
Jan 2021 – Feb 2021: Certificate in housing finance for Sub-Saharan Africa, Wharton School, University of Pennsylvania
2012 – 2015: MBA, management of information systems, Kenyatta University
2006 – 2010: Bachelor’s degree, computer software engineering, Kenyatta University
About company: The Kenya Mortgage Refinance Company (KMRC) is a non-deposit taking financial institution established in 2018 to increase access to affordable housing finance in Kenya. It provides long-term, fixed-rate funding to banks and Saccos, enabling them to offer more accessible home loans to moderate- and low-income earners.
